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Building & Planning Services
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Arizona Department of Administration
General Services Division – Building & Planning Services
“Delivering customer service second to none”
Date of Transaction:  
Service Provided:  
 
Customer Name:  
Phone #:  
Email:  
Agency:  
Location:  
Lynne Smith
Assistant Director
(602) 542-1427
lynne.smith@azdoa.gov

Nola Barnes
General Manager
(602) 542-1954
Nola.Barnes@azdoa.gov

VOC Email
voc@azdoa.gov

Would you like to be contacted?
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Comments or Suggestions
What you have to say is important to us. Please take a moment to tell us how we did. Using an 8-point scale (with 8 being excellent and 1 being poor), please check the appropriate boxes.
Overall Satisfaction Were you pleased with the process and final product?

8
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Strongly Agree Agree Disagree Strongly Disagree
Completeness Did we ensure that every aspect of the job was complete?

8
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Strongly Agree Agree Disagree Strongly Disagree
Responsiveness Did we listen, and keep you well informed?

8
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1
Strongly Agree Agree Disagree Strongly Disagree
Professionalism Did we conduct ourselves in a professional manner?

8
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Strongly Agree Agree Disagree Strongly Disagree
Timeliness Were deadlines met?

8
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1
Strongly Agree Agree Disagree Strongly Disagree
survey #
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